Terms of service
Last updated: June 2, 2026
Welcome to THReAD.
THReAD is the Shopify store name and retail brand operated by Luoyang Chanhe Huizuqu Yuanjing Trading Firm, an individual industrial and commercial household registered in Luoyang City, Henan Province, China.
Legal registered name: 洛阳市瀍河回族区垣境贸易行（个体工商户）
Unless otherwise stated, the terms “THReAD,” “we,” “us,” and “our” refer to the THReAD store operated by the above registered business operator.
These Terms of Service describe your rights and responsibilities when you visit, interact with, or purchase from our website.
By using our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By using our website, you represent that you are at least the age of majority in your country, state, or province of residence.
You may be asked to provide information such as your name, email address, billing address, shipping address, payment information, and contact details.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display our products as accurately as possible. However, colors, textures, size perception, and product appearance may vary depending on your device, screen settings, lighting, and photography.
We do not guarantee that the appearance of any product on your screen will exactly match the physical product you receive.
Product descriptions, prices, availability, and promotions may change without notice.
We reserve the right to discontinue any product or limit quantities offered to any person, geographic region, or jurisdiction, where permitted by applicable law.
SECTION 3 - ORDERS
When you place an order through our store, the final order total, including applicable product price, shipping charges, and taxes, will be displayed before payment is completed.
PayPal account payment and Credit/Debit card payment through PayPal may be available as online payment methods during checkout where supported.
Payment availability may vary depending on PayPal checkout availability, customer location, card issuer, account status, and risk checks.
By completing payment through an available payment method, you are submitting a binding order.
We will send you an order confirmation email once your payment is successfully processed.
We reserve the right to accept, decline, modify, or cancel an order where permitted by applicable law, including in cases of suspected fraud, incorrect pricing, incorrect product information, stock issues, or payment problems.
Please review your order carefully before submitting it. Once an order has been confirmed, processed, or shipped, we may not be able to accommodate cancellation requests.
Your purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICES, TAXES, AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The final order total shown at checkout is the amount charged by THReAD.
For supported shipping destinations, we do not charge additional shipping fees, import taxes, customs duties, or handling fees after checkout.
Your bank, card issuer, or payment provider may apply currency conversion fees, foreign transaction fees, or other payment-related charges. These charges are not collected by THReAD and are not controlled by us.
You agree to provide current, complete, and accurate billing, shipping, and contact information for all orders.
If we discover an error in pricing, shipping charges, product availability, or product information, we reserve the right to correct the error and cancel or revise any affected order where permitted by applicable law.
SECTION 5 - SHIPPING AND DELIVERY
We currently ship only to the supported destinations listed in our Shipping Policy.
Complimentary standard shipping is available for eligible orders to our supported destinations.
Orders are generally processed within 1 to 3 business days after successful payment.
Estimated transit time after shipment is 8 to 21 business days.
Estimated total delivery time is 9 to 24 business days.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, local postal services, weather events, public holidays, supply chain disruptions, or other circumstances beyond our reasonable control.
Unless otherwise required by applicable law, title and risk of loss pass to you when the products are delivered to the shipping address provided at checkout.
SECTION 6 - RETURNS AND REFUNDS
Returns, exchanges, cancellations, and refunds are handled in accordance with our Return & Refund Policy.
You may request a return within 14 days after receiving your item, subject to the eligibility requirements stated in our Return & Refund Policy.
Nothing in these Terms limits any statutory consumer rights that may apply to you under applicable law.
SECTION 7 - INTELLECTUAL PROPERTY
Our website and services, including trademarks, brand names, text, images, graphics, product photography, videos, design elements, layout, and content, are owned by THReAD, its affiliates, or licensors and are protected by applicable intellectual property laws.
You may use our website for personal, non-commercial purposes only.
You must not reproduce, distribute, modify, publicly display, republish, download, store, transmit, or otherwise use material from our website without our prior written consent, except as permitted by applicable law.
SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
You may be provided with access to tools or services offered by third parties as part of our website or checkout experience.
These third-party tools are provided “as is” and “as available” without warranties, representations, conditions, or endorsement from THReAD.
Your use of third-party tools or services may be subject to their own terms and policies.
SECTION 9 - THIRD-PARTY LINKS
Our website may contain links to websites, platforms, or services operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, privacy practices, security, or reliability of third-party websites or services.
You should review third-party terms and privacy policies before using them.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
THReAD is powered by Shopify, which enables us to provide our online store and related services.
However, any sales, transactions, or purchases you make through our store are made directly with THReAD, not with Shopify.
SECTION 11 - PRIVACY
All personal information we collect through our website and services is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be collected, used, and disclosed as described in our Privacy Policy.
SECTION 12 - FEEDBACK
If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content to us, you grant us the right to use, reproduce, modify, publish, distribute, and display such feedback for business purposes, including improving our products, services, and customer experience.
This does not affect your rights under applicable privacy or consumer protection laws.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel affected orders where permitted by applicable law.
SECTION 14 - PROHIBITED USES
You may access and use our website only for lawful purposes.
You may not use our website or services:
- For unlawful, fraudulent, or harmful activity
- To violate any applicable laws or regulations
- To infringe intellectual property or privacy rights
- To submit false or misleading information
- To upload viruses, malware, or harmful code
- To collect personal information of others without authorization
- To interfere with website security or functionality
- To spam, scrape, crawl, or use automated tools in a way that disrupts our services
- To harass, abuse, discriminate, or harm others
SECTION 15 - TERMINATION
We may suspend or terminate your access to our website or services if you violate these Terms or engage in activity that we reasonably believe is unlawful, harmful, fraudulent, or disruptive.
SECTION 16 - DISCLAIMER OF WARRANTIES
Except as expressly stated by THReAD or required by applicable law, our website, services, and products are provided “as is” and “as available.”
We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, THReAD and its affiliates shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of our website or products purchased through our store.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless THReAD and our affiliates from claims arising out of your breach of these Terms or your violation of applicable law, to the extent permitted by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the remaining provisions shall remain in effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
These Terms, together with any policies referenced on our website, constitute the entire agreement between you and THReAD regarding your use of our website and services.
Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
SECTION 22 - CONSUMER RIGHTS
Nothing in these Terms limits, excludes, or restricts any rights that you may have under applicable consumer protection laws.
If there is a conflict between these Terms and mandatory consumer protection laws that apply to you, those laws will prevail.
SECTION 23 - CHANGES TO THESE TERMS
We may update, change, or replace any part of these Terms by posting updates on our website.
Your continued use of our website after changes are posted constitutes acceptance of those changes, except where further notice or consent is required by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Trade name: THReAD
Business operator: Luoyang Chanhe Huizuqu Yuanjing Trading Firm
Legal registered name: 洛阳市瀍河回族区垣境贸易行（个体工商户）
Email: contact@threaddiffusion.com
Phone / WhatsApp: +86 158 9216 3623
Address: Room 2-2002, Building 67, No.69 E.Sec Zhongzhou Mid Rd, Chanhe Huizuqu, Luoyang City, Henan Province, China, 471000