Privacy policy

Last updated: June 2, 2026

THReAD is the Shopify store name and retail brand operated by Luoyang Chanhe Huizuqu Yuanjing Trading Firm, an individual industrial and commercial household registered in Luoyang City, Henan Province, China.

Legal registered name: 洛阳市瀍河回族区垣境贸易行（个体工商户）

THReAD operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

THReAD is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, place an order, or communicate with us.

PERSONAL INFORMATION WE COLLECT OR PROCESS

Depending on how you interact with our website and services, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, email address, phone number, billing address, and shipping address
  • Order and transaction information, including products viewed, added to cart, purchased, returned, exchanged, or canceled
  • Payment-related information, including payment method, transaction details, and payment confirmation
  • Account information, including username, password, preferences, and settings, where applicable
  • Communications with us, including customer support inquiries, emails, messages, and feedback
  • Device and usage information, including IP address, browser type, device type, network connection, pages visited, and how you interact with our website
  • Marketing and preference information, including communication preferences and interactions with marketing content

PAYMENT INFORMATION

Payments are processed securely by PayPal, including PayPal account payments and Credit/Debit card payments through PayPal where available.

THReAD does not store full credit card or debit card numbers on our own servers.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, subscribe to communications, or use our website
  • Automatically through cookies, pixels, analytics tools, and similar technologies
  • From service providers and partners who help us operate our website, process payments, fulfill orders, provide analytics, or deliver marketing services

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

  • To provide, operate, and improve our website and services
  • To process orders, payments, shipping, returns, refunds, and customer support
  • To communicate with you about your order, account, inquiries, service updates, and business matters
  • To provide a secure shopping experience and prevent fraud, unauthorized activity, or misuse of our services
  • To personalize and improve your shopping experience
  • To conduct analytics and understand how customers use our website
  • To send marketing communications where permitted by law and subject to your choices
  • To comply with legal obligations, respond to valid legal requests, enforce our policies, and protect our rights and the rights of others

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

  • Shopify, which hosts and powers our store
  • PayPal and payment service providers for payment processing
  • Shipping, logistics, fulfillment, and delivery providers
  • IT, analytics, customer support, marketing, and operational service providers
  • Business and marketing partners, where permitted by law
  • Authorities, regulators, or other parties where required by law or necessary to protect our rights
  • Other third parties when you direct us, request us, or consent to the disclosure

RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Information you submit through our website may be transmitted to and shared with Shopify and third parties located in countries other than where you live in order to provide and improve the services.

To learn more about how Shopify uses personal information and any rights you may have, including rights related to data processed by Shopify, please visit Shopify's privacy information at:

https://privacy.shopify.com/en

COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand website performance, improve customer experience, and support marketing or advertising activities.

These technologies may collect information such as your IP address, device information, browser type, pages viewed, items added to cart, purchases, and interactions with our website.

Where applicable, we may use services such as Shopify analytics, Google tools, Meta tools, Pinterest tools, TikTok tools, or other analytics and advertising platforms.

You can manage cookies through your browser settings. Where required, you may also be able to manage cookie or tracking preferences through a cookie banner or privacy settings available on our website.

THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to websites or platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites.

CHILDREN'S DATA

Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

SECURITY AND RETENTION

We use reasonable measures to help protect personal information. However, no security system is perfect or guaranteed.

We retain personal information for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights to access, know, delete, correct, or receive a copy of the personal information we hold about you.

You may also have the right to opt out of certain processing, sale, sharing, or targeted advertising, where applicable.

If you reside in the United Kingdom or European Economic Area, you may also have rights to object to or restrict certain processing and to withdraw consent where processing is based on consent, subject to applicable exceptions and limitations.

These rights are not absolute and may apply only in certain circumstances.

To exercise available rights, please contact us using the contact details below. We may need to verify your identity before processing your request.

MARKETING COMMUNICATIONS

If you receive marketing communications from us, you may unsubscribe or opt out by following the instructions in the message or by contacting us.

Even if you opt out of marketing communications, we may still send you non-marketing messages related to your orders, account, transactions, or customer service inquiries.

INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside the country where you live.

Where required, we rely on recognized transfer mechanisms or appropriate safeguards, unless the destination has been determined to provide an adequate level of protection.

COMPLAINTS

If you have concerns about how we process your personal information, please contact us first using the details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website and update the “Last updated” date as required.

CONTACT

If you have questions about this Privacy Policy or would like to exercise any rights available to you, please contact us at:

Trade name: THReAD

Business operator: Luoyang Chanhe Huizuqu Yuanjing Trading Firm

Legal registered name: 洛阳市瀍河回族区垣境贸易行（个体工商户）

Email: contact@threaddiffusion.com

Phone / WhatsApp: +86 158 9216 3623

Address: Room 2-2002, Building 67, No.69 E.Sec Zhongzhou Mid Rd, Chanhe Huizuqu, Luoyang City, Henan Province, China, 471000

For the purpose of applicable data protection laws, the data controller of your personal information is Luoyang Chanhe Huizuqu Yuanjing Trading Firm, operating the THReAD store.